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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will open. It contains exhaustive info about all the actions that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of tutorial video clips demonstrating how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glimpse at our comprehensive FAQ section, which contains questions asked by actual users and offers real solutions. We regulary "revamp" our FAQ section with new Q&A's so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our excellent team of customer support engineers available 24-7 and eager to help you with any query. Each support ticket you open will be responded to within 60 minutes (the average ticket response time being approximately 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282830

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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